MISSION & VALUES
At Table Bay Cold Storage (TBCS), we are dedicated to upholding our mission and values with unwavering commitment.
These guiding principles define who we are as an organization and shape our interactions with customers, suppliers,
and our own team members.
MISSION
Our mission is to provide swift, exceptional, and accurate cold storage and freight forwarding services to the global market. We strive to deliver unparalleled professionalism, backed by practiced, perfected, and streamlined processes and advice. With attention to detail and an unwavering attitude that says 'consider it done,' we are committed to exceeding customer expectations and becoming the leading cold storage facility in Africa.
VALUES
We believe in open and honest communication with all customers, suppliers, and TBCS employees. Upholding honesty and integrity is at the core of our operations, and we take pride in maintaining the trust and credibility that underpin our reputation.
Our customers are our top priority. We are dedicated to establishing, understanding, and meeting their needs and expectations. By working tirelessly to achieve excellent results, we aim to treat our customers as valued partners in their success.
At TBCS, we treat everyone with respect. We foster an environment that invites and values people’s involvement, input, and ideas. Through effective communication, we ensure that all team members are aware of changes and fully understand their roles and responsibilities.
We strive to be the best in our industry and continuously improve our practices. Through continuous training and refinement of our processes, we aim for excellence in all aspects of our operations. We hold ourselves and those who work with us to the highest standards of professionalism.
At TBCS, our mission and values serve as guiding principles that drive us forward. We are committed to delivering exceptional service, maintaining integrity, prioritizing our customers, fostering respect, and striving for excellence. By upholding these principles, we aim to exceed expectations and contribute to the success of our customers and partners. Together, let us embark on a journey of unwavering commitment to our mission and values, ensuring a seamless and exceptional experience at every step.